At the Centre of It All
Passion & Purpose
Our team is the heart of Ocean Hotels Barbados, driving our success and creating exceptional experiences for our guests. We foster a culture of care, inclusion, and growth, prioritizing the physical and mental well-being of our team members to help them reach their full potential. By investing in their development, we ensure they are well-equipped to support our initiatives and positively impact the lives of the people of Barbados, contributing to a brighter future for our community.
Diversity
Believing our unique experiences, wide range of perspectives and individual aspirations are exactly what unique and inspire meaningful growth, we embrace diversity through every level of our company.
Employee Assistance Programme
The Employee Food Assistance Programme (EFAP) provides food, produce, and toiletries to team members and their families in need, guided by the principle "Each One Help One." The support baskets are tailored to individual needs and adjusted based on market conditions. Additionally, the programme offers mental health support through confidential counseling sessions with a certified professional. A budget planner worksheet is also included to assist with financial management during or after the programme.
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Grow & Lead
The Leadership Bootcamp training series is a cornerstone of our employee development efforts, designed to support current leaders, rising talent, and those with leadership potential. The programme spans 12 in-person classes, three online assessments, three written assignments, and one practical assessment. In 2025, 23 employees joined the Spring cohort and 21 the Summer cohort, selected through leader referrals and self-registration. By honing these skills, we strengthen individual growth and team performance across Ocean Hotels.
Grow & Lead
Our Hospitality 101: Customer Contact Refresher reinforced the core principles of luxury service across Ocean Hotels. Team members revisited essential practices such as using guest names, demonstrating emotional intelligence, and handling requests with care. These concise sessions ensure every interaction feels attentive, personal, and memorable.
Safety & Care
Across Ocean Hotels, 27 team members earned Pediatric First Aid certification in 2025 through training with the Barbados Heart & Stroke Foundation. This equips our people to respond to emergencies with confidence, giving families added peace of mind during their stay.
Safety & Care
Our Health is Wealth: Chasing the Summer Burn initiative kept wellness front and center with weekly sessions like boxing, soca aerobics, and cultural cardio. Team members also joined challenges such as Eat the Rainbow, Hydration, and Step Counter, earning rewards while building healthier habits together.
Celebrate & Recognize
In July 2025, we proudly hosted a Milestone Dinner at O2 Beach Club & Spa, honouring 77 team members who have served for 10 years or more. With fine dining, entertainment, and heartfelt thanks, the evening celebrated loyalty, dedication, and the true pillars of our team.
Celebrate & Recognize
In honour of Black History Month, team members proudly embraced African Wear Day, showcasing bold prints, intricate patterns, and meaningful accessories. The celebration reflected cultural pride, unity, and the enduring beauty of African heritage through fashion and self-expression.
Celebrate & Recognize
With women making up 51% of our workforce, International Women’s Day is a chance to honour their strength, talent, and leadership. This year, we highlighted our female chefs and bartenders with signature dishes and cocktails, sharing their stories across our menus and online.
Celebrate & Recognize
Our Wall of Fame shines a spotlight on team members who go above and beyond, inspiring everyone with their dedication, talent, and spirit. Through our Rewards & Recognition programme, we celebrate hard work and foster a culture of appreciation across Ocean Hotels.
Celebrate & Recognize
Our 2025 Fun Day was a vibrant celebration of food, drinks, and activities—from giant Jenga and VR gaming to a thrilling football final that sparked friendly competition. The day captured the teamwork and energy that define our community spirit.